/* Narengi font software is used under FontIran project licence LP4B2MJY. */
@font-face{font-family:MenchoNarengi;src:url("/fonts/NarengiVF.woff2") format("woff2");font-style:normal;font-weight:100 900;font-display:swap}
:root{color-scheme:light;--ink:#152f37;--muted:#50666e;--paper:#f4f6f3;--teal:#086857;--line:#d7e1db;--navy:#12343b}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:15px/1.9 MenchoNarengi,Tahoma,Arial,sans-serif}header{min-height:84px;background:var(--navy);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:16px max(24px,calc((100vw - 1320px)/2));gap:18px}a{color:inherit;text-underline-offset:4px}.brand{display:flex;align-items:center;gap:14px;text-decoration:none}.brand strong{font-size:29px}.brand>span:last-child{border-right:1px solid #587278;padding-right:16px;font-size:12px;color:#c7e2df}.pawns{display:grid;grid-template-columns:repeat(2,10px);gap:4px}.pawns i{width:10px;height:15px;border-radius:7px 7px 4px 4px;background:#f4be49}.pawns i:nth-child(2){background:#f08271}.pawns i:nth-child(3){background:#73ccc0}.pawns i:nth-child(4){background:#87adf4}main{max-width:1320px;margin:auto;padding:22px 24px 48px}h1,h2,h3,p{margin:0 0 16px}h1{font-size:27px;line-height:1.6}h2{font-size:19px}h3{font-size:16px}.eyebrow{font-size:11px;letter-spacing:1px;color:var(--muted);display:block;margin-bottom:6px}.sheet{background:#fff;border:1px solid var(--line);border-radius:18px;padding:28px}.auth{max-width:450px;margin:45px auto}.auth p,.muted{color:var(--muted);font-size:13px}.auth small{display:block;margin-top:24px;color:var(--muted);line-height:2}label{display:block;font-weight:bold;font-size:13px;margin:0 0 18px}input,select,textarea{display:block;font:inherit;font-weight:normal;color:var(--ink);width:100%;padding:12px 14px;border:1px solid #a8bdb5;border-radius:9px;background:#fbfcfa;margin-top:7px;min-height:46px}textarea{resize:vertical;white-space:pre-wrap}button{min-height:44px;border:1px solid transparent;border-radius:9px;padding:9px 18px;background:var(--teal);color:#fff;font:inherit;font-weight:bold;font-size:13px;cursor:pointer;transition:background .15s,box-shadow .15s}button:hover:not(:disabled){background:#075244}button:disabled{opacity:.5;cursor:wait}.quiet{color:var(--ink);background:#fff;border-color:var(--line)}.quiet:hover:not(:disabled){background:#e3eee7}input:focus,select:focus,textarea:focus,button:focus-visible,a:focus-visible{outline:3px solid #df9b35;outline-offset:3px}#notice{padding:0;margin:0;min-height:26px;font-size:13px}#notice:not(:empty){padding:13px 18px;background:#ffecdb;border-right:4px solid #bd5724;border-radius:8px;margin-bottom:18px}.workspace{display:grid;grid-template-columns:232px minmax(0,1fr);gap:34px;margin-top:10px}aside{border-left:1px solid var(--line);padding-left:24px}.operator{margin:20px 12px 25px}.operator strong{display:block;direction:ltr;text-align:right}nav{display:grid;gap:7px;margin-bottom:40px}nav button{text-align:right;background:transparent;color:var(--muted)}nav button:hover:not(:disabled),nav button.selected{background:#dcebe2;color:#0a5548}nav button.selected{box-shadow:inset -3px 0 var(--teal)}.heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin:15px 0 26px}.heading h1{margin-bottom:4px}.heading p{color:var(--muted);font-size:13px;margin:8px 0 0}.metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.metric{padding:22px;background:white;border:1px solid var(--line);border-radius:12px}.metric strong{display:block;font-size:30px;line-height:1.7;font-variant-numeric:tabular-nums}.metric span{color:var(--muted);font-size:12px}.metric.accent{background:var(--navy);color:white;border-color:var(--navy)}.metric.accent span{color:#d0e5e1}.note{border-right:3px solid #e9b848;padding:8px 20px;margin:25px 0;background:#f1ead8;font-size:13px}.toolbar{display:flex;gap:12px;align-items:end;margin-bottom:22px;flex-wrap:wrap}.toolbar label{margin:0;flex:1;min-width:170px}.toolbar button{flex-shrink:0}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px;background:#fff}table{border-collapse:collapse;width:100%;font-size:13px;text-align:right}th{font-size:11px;background:#e8ede9;color:var(--muted);white-space:nowrap}th,td{padding:14px 17px;border-bottom:1px solid var(--line)}tr:last-child td{border:0}td.code{font-family:Consolas,monospace;direction:ltr;text-align:right;font-size:12px}.badge{display:inline-block;font-size:11px;white-space:nowrap;border-radius:5px;padding:3px 8px;background:#e3eee6;color:#175541}.badge.open{background:#fff0d0;color:#775000}.badge.closed{background:#eaeeef;color:#50646c}.row-link{background:transparent;color:var(--teal);padding:0;text-align:right}.row-link:hover:not(:disabled){background:#e4eee8;color:var(--teal)}.empty{padding:36px 18px;text-align:center;color:var(--muted);border:1px dashed #a8beb3;border-radius:12px;margin-bottom:20px}.pager{display:flex;justify-content:space-between;margin-top:18px;gap:15px}.conversation{display:flex;flex-direction:column;gap:16px;margin:24px 0;max-height:480px;overflow:auto;padding:4px}.bubble{max-width:90%;align-self:flex-start;background:#edf2ee;border:1px solid #dce6e0;border-radius:14px 3px 14px 14px;padding:15px 18px;overflow-wrap:anywhere;white-space:pre-wrap}.bubble.admin{align-self:flex-end;background:#e1f0ec;border-color:#bddbd1;border-radius:3px 14px 14px 14px}.bubble small{display:block;color:var(--muted);font-size:10px;margin-bottom:8px;white-space:normal}.bubble p{margin:0}.support-main{max-width:1100px}.support-layout{display:grid;grid-template-columns:310px minmax(0,1fr);gap:22px}.ticket{display:block;width:100%;text-align:right;background:#f0f4ef;color:var(--ink);margin-bottom:10px;padding:13px;overflow-wrap:anywhere}.ticket:hover:not(:disabled){background:#ddece4}.ticket small{display:block;font-weight:normal;margin:5px 0}.support-layout .muted{margin:20px 0 0;font-size:11px}.meta{color:var(--muted);font-size:12px;margin-bottom:15px;overflow-wrap:anywhere}.inline{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.mono{font-family:Consolas,monospace;direction:ltr;unicode-bidi:embed}footer{text-align:center;font-size:11px;color:var(--muted);padding:18px}[hidden]{display:none!important}@media(max-width:850px){.workspace{grid-template-columns:minmax(0,1fr);gap:8px}aside{border:0;padding:0;display:flex;flex-wrap:wrap;gap:12px;align-items:center}.operator{display:none}nav{display:flex;overflow:auto;margin:0;max-width:100%;padding:4px}nav button{white-space:nowrap}aside>#logout{margin-right:auto}.metrics{grid-template-columns:repeat(2,1fr)}.support-layout{grid-template-columns:1fr}.support-layout>.sheet:first-child{padding:20px}}@media(max-width:480px){header{padding:15px 18px}.brand>span:last-child{display:none}header>a:last-child{font-size:12px}main{padding:16px 16px 35px}.sheet{padding:22px 18px}h1{font-size:22px}.heading{align-items:start;gap:12px}.heading button{padding:8px 11px}.metric{padding:17px 14px}.metric strong{font-size:25px}.auth{margin:18px auto}.bubble{max-width:96%}th,td{padding:12px}}@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

.font-license{display:flex;align-items:center;justify-content:center;margin:16px 0;font-size:10px;line-height:1.8}.font-license a{display:inline-flex;gap:10px;align-items:center;justify-content:center;text-decoration:none;max-width:330px;width:100%;color:inherit}.font-license img{flex:none;width:52px;height:52px;object-fit:contain}.font-license span{min-width:0;max-width:240px;text-align:right}.font-license a:focus-visible{outline:2px solid currentColor;outline-offset:4px}

/* The private administration desk follows Mencho's walnut board and brass inlay. */
.admin-page{--ink:#302014;--muted:#70583f;--paper:#f3ead9;--teal:#735024;--line:#d9c6a6;--navy:#302014;background:radial-gradient(ellipse at top,#fff7e7 0,#eee0c5 90%);font-size:16px;min-height:100vh}
.admin-page header{background:repeating-linear-gradient(2deg,#332115 0,#3b2719 3px,#342216 7px,#3e2a1c 11px);border-bottom:3px solid #c7994b;box-shadow:0 3px 16px #30201424}
.admin-page .brand>span:last-child{color:#efd5a4;border-color:#a18150}.admin-page .sheet,.admin-page .desk{background:#fffaf0;border:1px solid #d4b987;border-radius:16px;box-shadow:0 5px 18px #6847210a}.admin-page .desk{padding:10px 24px 28px;min-width:0}.admin-page .workspace{gap:22px;align-items:start}.admin-page aside{background:#402a1c;border:1px solid #9d7942;border-radius:14px;padding:12px;color:#fff2d5;min-width:0}.admin-page .operator{margin:10px 10px 18px}.admin-page .operator .eyebrow,.admin-page .operator .meta{color:#e8c998}.admin-page nav{gap:6px;margin-bottom:18px}.admin-page nav button{color:#f3dfbd;font-size:14px;line-height:1.8;padding:10px 14px}.admin-page nav button:hover:not(:disabled),.admin-page nav button.selected{color:#fff8e8;background:#72502b}.admin-page nav button.selected{box-shadow:inset -3px 0 #e7b85f}.admin-page button{min-height:46px;font-size:14px;touch-action:manipulation;line-height:1.8;border-color:#89602a;background:linear-gradient(#a77b39,#785121);color:#fff9e9}.admin-page button:hover:not(:disabled){background:linear-gradient(#b28743,#89602a)}.admin-page .quiet{background:#fff7e7;color:#50381e;border-color:#cdb385}.admin-page .quiet:hover:not(:disabled){background:#f0dfbd}.admin-page .row-link{background:transparent;color:#714c17;border-color:transparent;text-decoration:underline;text-underline-offset:4px;padding:3px 7px;max-width:100%;overflow-wrap:anywhere}.admin-page .row-link:hover:not(:disabled){background:#f3e5ca;color:#503411}.admin-page .danger{background:#7d3329;border-color:#7d3329;color:#fff6e8}.admin-page .danger:hover:not(:disabled){background:#64261f}.admin-page .metric{background:#fffaf0;border-color:#dfc79d}.admin-page .metric.accent{background:#46301d;border-color:#46301d}.admin-page .metric.accent span{color:#f3d9aa}.admin-page .metric span{font-size:13px}.admin-page .note{background:#f6e8cb;border-right-color:#ad7c2d;border-radius:0 8px 8px 0;color:#63451f}.admin-page .table-wrap{background:#fffaf0}.admin-page th{background:#f0e2c8;color:#685031}.admin-page .badge{background:#e9edda;color:#364824;font-size:12px}.admin-page .badge.open{background:#f4dfac;color:#61450f}.admin-page .badge.closed{background:#e8e2d8;color:#645846}.admin-page input,.admin-page select,.admin-page textarea{font-size:16px;background:#fffdf7;border-color:#bda37a;min-width:0;max-width:100%}.admin-page label{font-size:14px}.admin-page .bubble{background:#f2e5cc;border-color:#ddc89e}.admin-page .bubble.admin{background:#e9e8d5;border-color:#cbcaac}.admin-page .bubble small{font-size:12px}.admin-page .bubble.hidden-message{border-style:dashed}.admin-page .bubble details{white-space:normal;margin:10px 0}.admin-page .bubble summary{cursor:pointer;min-height:44px;padding:8px 0}.admin-page .bubble details p{white-space:pre-wrap;background:#fff9ed;padding:12px;border-radius:8px}.admin-page .card{border:1px solid var(--line);border-radius:12px;padding:20px;margin:18px 0;background:#fffdf7;min-width:0}.admin-page .card h3{margin-bottom:12px}.admin-page .form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 18px}.admin-page .full-width{grid-column:1/-1}.admin-page .action-row{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px}.admin-page .audit-details{margin:0;display:grid;gap:4px;font-size:12px;max-width:360px;overflow-wrap:anywhere}.admin-page .audit-details div{display:flex;gap:8px;flex-wrap:wrap}.admin-page .audit-details dt{font-weight:bold}.admin-page .audit-details dd{margin:0}.admin-page .integration-note{border:1px solid #ccb078;border-radius:9px;padding:12px 16px;font-size:13px;background:#f6e7c4;margin-bottom:20px}.admin-page .safety-line{font-size:13px;color:#70583f;border-top:1px solid var(--line);padding-top:12px;margin-top:14px}.admin-page .room-card .room-code{font:bold 22px/1.5 Consolas,monospace;letter-spacing:2px;direction:ltr;display:inline-block}.admin-page .room-card p{font-size:14px;margin-bottom:10px}.admin-page .field-error{color:#7d3329;font-size:13px;margin-bottom:10px;min-height:1.8em}.admin-page .field-error:empty{display:none}.admin-page .receipt{background:#e8edda;border:1px solid #b7c39a;padding:14px;border-radius:9px;margin-top:15px;overflow-wrap:anywhere}.admin-page .receipt:empty{display:none}.admin-page .desk form{max-width:760px}.admin-page .heading h1{font-size:25px}.admin-page .skip-link{position:fixed;top:-100px;right:20px;z-index:100;padding:12px 20px;background:#fff5dc;color:#302014}.admin-page .skip-link:focus{top:10px}.admin-page dialog{width:min(560px,calc(100vw - 28px));max-height:calc(100dvh - 32px);overflow:auto;background:#fff4df;color:#302014;border:4px solid #7d552b;border-radius:18px;padding:24px;box-shadow:0 12px 60px #160c0880}.admin-page dialog::backdrop{background:#21140dbb}.admin-page dialog h2{font-size:21px}.admin-page dialog .dialog-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:22px}.admin-page dialog .dialog-actions button{flex:1}.admin-page dialog .note{margin:12px 0}.admin-page .mono{overflow-wrap:anywhere;word-break:break-word}.admin-page .auth h1{font-size:26px}.admin-page .auth{max-width:500px}.admin-page #notice{scroll-margin-top:15px}.admin-page nav button:focus-visible,.admin-page button:focus-visible{outline:3px solid #b97406;outline-offset:3px}.admin-page .status-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.admin-page .status-grid .card{margin:0}.admin-page .meta{font-size:13px}.admin-page .empty{border-color:#c9ac7c;color:#70583f}
@media(max-width:850px){.admin-page .workspace{grid-template-columns:minmax(0,1fr);gap:14px}.admin-page aside{padding:8px;display:block}.admin-page aside nav{display:flex;margin:0;padding:4px;overflow:auto;max-width:100%}.admin-page aside #logout{margin:8px 4px 0}.admin-page .desk{padding:6px 18px 22px}.admin-page .operator{display:none}.admin-page nav button{flex:none}}
@media(max-width:480px){.admin-page main{padding:12px 12px 30px}.admin-page header{padding:12px}.admin-page .brand{gap:10px}.admin-page .brand strong{font-size:26px}.admin-page .desk{padding:5px 12px 20px}.admin-page .heading h1{font-size:21px}.admin-page .heading{margin:12px 0 20px}.admin-page .form-grid,.admin-page .status-grid{grid-template-columns:minmax(0,1fr)}.admin-page .card{padding:15px}.admin-page .metrics{gap:10px}.admin-page .metric{padding:14px 10px}.admin-page .metric strong{font-size:26px}.admin-page .metric span{font-size:12px}.admin-page .toolbar label{min-width:0;flex-basis:100%}.admin-page .pager{gap:8px;font-size:13px;align-items:center}.admin-page .pager button{padding:8px 10px}.admin-page dialog{padding:20px 16px}.admin-page .auth{margin-top:12px}.admin-page .auth h1{font-size:24px}.admin-page th,.admin-page td{padding:10px 12px}.admin-page .integration-note{padding:10px 12px}.admin-page .bubble{max-width:100%;padding:13px}}

.admin-page .section-picker{display:none}
@media(max-width:850px){.admin-page .section-picker{display:block;margin:2px 4px 8px;color:#f3dfbd}.admin-page .section-picker select{margin-top:5px;min-height:48px}.admin-page aside nav{display:none}.admin-page aside #logout{margin-top:0}}

.admin-page details>summary{min-height:46px;padding:8px 0;cursor:pointer}.admin-page header>a{min-height:44px;display:flex;align-items:center}

/* Keep reply retries under the same pointer, including a cleared error notice. */
.support-main #notice{block-size:5.8em;overflow:auto;padding:13px 18px;border-right:4px solid transparent;border-radius:8px;margin:0 0 18px;line-height:1.9}
.support-main #notice:not(:empty){border-right-color:#bd5724}
/* Preserve readable ticket subjects; the existing wrapper provides horizontal scroll. */
.admin-page .ticket-queue table{min-width:740px;table-layout:fixed}
.admin-page .ticket-queue th:first-child,.admin-page .ticket-queue td:first-child{width:240px}
.admin-page .ticket-queue .row-link{display:block;width:100%;white-space:normal}